My purchase of a new Chevy Bolt with Mario Zepeda was the most efficient and easiest purchase of any new vehicle that I have made. Mario was forthright, responsive, and took the time to ensure I was taken care of. I contacted him on the phone from San Diego----we discussed what I was looking for--and he made sure that the vehicle and pricing were correct. I drove up the next morning to find that he already had the car in the wash bay to ensure it was being prepared from my drive away later that morning. I spent less than 2 ...
I was being provided a great costumer service and help about my car needs and management as well. I'm very satisfied with my purchase!
I bought a used car from Betty. She made the buying process painless. She was able to help me get approved with a good APR given I was a first time buyer. Would go back to buy another car.
The best Chevy dealer in Southern California. Ed Engle and his sales team always make the process so easy and smooth. Used them for years. The dealer itself always clean and presentable. This dealer takes care of their customers and their community.
Never been to a dealership with better customer service and no hassle purchases before! I will never go to another dealership again! Thanks Eddie/Kevin !
Chris Julis was very courteous and helpful, best customer service I have received from any Chevrolet dealer. This will definitely be my to go to dealer from now on. Thank you
Great service department. Excellent service advisors. Like the appointment system they have on their website. Service manager is quite helpful and knowledgeable about the product.
Chris explains everything before they do any work lets you know what is definitely needed at the time and what is recommended to be done soon, never pressure to get work done.
Great service, Louie is an awesome service advisor. Can now text me on my phone with updates and I can even ask him questions on the text string.
As always, taking my beautiful car in to George Chevrolet service department is a pleasant experience. Chris Julius (my service advisor) is the best. I would not take my Stingray anyplace but George Chevrolet. Everyone there is so customer oriented.
I loved my experience. Alberto Tebache had assisted my father with his purchase last year and he was awesome. He was patient with my parents and explained each step of the process easing their nervousness and insecurity. I am so pleased to say that he did the same for me. People like him make it easy and simply look forward to stopping by George Chevrolet. My family looks forward to making future purchases at George Chevrolet.
I arrived at the dealership without a lot of time to spare. The service tech assured me that they would take GREAT care of me and they did just that, and FAST! I was super PLEASED!!
Took my car to the service department since i noticed a sound coming from the engine compartment. Andy Lopez from the service department went above and beyond to try and diagnose the issue. He even went as far as requesting an exact car so we can see if said noise was normal to those models. And guess what the minimal noise was indeed normal. It was an electronic module activating at time of driving. Even though said dealer/service department is far from my house, i would gladly make the drive to GEORGE CHEVROLET to have my car serviced. I ...
Rez Sarmento was the best , very helpful on all ends of buying my new 1500 silverado . Very professional, knowledgeable, this was my first ever purchase of a new vehicle, and I felt no pressure at all to buy. Thanks Rez 🙂
The transaction was fast and easy. The representative answered all my questions and treated me as a value customer. The only issue I had is that you didn't have my truck in Stock.
Everyone is always friendly and polite, my service adviser is Edward Sanchez. My family has two Camaros and one Cruze and I would not take them any where but to George Chevrolet for service. This dealership is always clean and you are treated with respect and they really care about you and any issues or concerns you have with your vehicles.
George Chevrolet always has friendly service advisors. My go to guys are Chris Julius and Louie. They always are able to answer my questions and make me feel welcomed.
After being taken advantage of by another dealer, I took my car to George Chevrolet for a noise in the front of my car and heat coming out the vents inside. After they looked at the car, I needed a new water pump (under warranty), but, the Service writer forgot to put the heat coming from the vent, so when he called me to find out if i was satisfied, i mentioned the other problem and he had me bring it back in. It ended up being several Electrical problems and after a week, i finally got my car back, ...
Our appointment was at 8am. We parked, spoke to the service rep, went to breakfast and returned, waiting less than 30 minutes before being called our vehicle was ready. We headed home sometime after 9am. Efficient customer service makes that a "10" visit.
Always efficient in and when explaining the issue or maintenance service . Friendly and knowledgeable. This is the third car from this dealership, all Chevrolet brands. Would recommend this dealership, from the sales, financial to the service personnel. No
Came in for service on another of our vehicles with our long time representative Chris Julis. Ended up purchasing a new Equinox with the exceptional assistance from Michelle Knobler. Have been coming to George for our last 3 vehicle purchases, Michelle made the process very easy and highly recommend her.
Never thought that I would enjoy going to a dealership so much,other than to look and dream about a new car but George Chevrolet is a WONDERFUL Dealership if you need a vehicle. Not only is the sales department wonderful, (Michelle Knobler) but the service department with either Andy or Chris makes everything painless. If you want to be treated as a King or Queen go to George Chevrolet.
Everything went well and the process wasn't stressful after a few hours I got my car and drove, this is the dealership and California
My wife had to bring in the Tahoe even though she hates going to deal with "Car people". She was very impressed with the professionalism and going the extra mile to help her with our car seat. Thanks guys, great job!
I had the pleasure of working with Betty Murillo and Jerry Martinez. They both exceeded my expectations during my process of purchasing my new truck. Everyone that I dealt with at George Chevrolet were courteous and friendly. I would highly recommend this dealership to my family and friends when considering purchasing a new or used vehicle.
Service is always great at George Chevrolet, a nice relaxing experience as a customer. The best part was the free coffee and snacks for my kids.
Chis provided great customer service. We were taken care of in a timely manner and left happy with the service we received for our vehicle.
Christopher Lopez very professional and helpful. All staff very pleasant .very satisfied with the service left happy customers would recommend to take my truck for service.
I had low. Credit scores, I had little money for a down payment. But Mike Martin was very proficient in getting the best deal I could get. Including a 1500 rebate that went to My down payment. And Jilma was able to secure a good bank for me. And was forthcoming in her Information on how she came up with GMAC Financial. Also I was almost certain that I would need to come Up with another 500.00 to supplement my 1500 Down payment. But Jilma took the time to check my contract . And found no 500 payment due
The service person, Louie, gave me great service I was greeted promptly and was reminded o the maintenance that was due at the time. He was friendly and made me feel like a valued customer. The waiting area is very comfortable. Their is Wi-Fi and free snacks. Very good. The employees are friendly and very welcoming.
Used the Service Center. Andy Lopez did an outstanding job of explaining what my 2015 needed and when it was needed. My husband passed away recently and I had no idea what had or hadn't been done to maintain the car. I will definitely use George Chevrolet for all my vehicle's service needs!! Thank you Andy!
See Louie Cardenas in service, he is top notch and the best. Everyone at George Chevrolet was very helpful and pleasant to deal with, do business with a locally owned dealership.
I took my 2014 Chevy Camero in for routine servicing. I was extremely pleased to find that the service advisor was the same person (Ernie Henderson) that sold me my car three years ago. I bought my 2014 Camero Sept 2013. Ernie was a super sales person and the same is true with his new assignment as service advisor. I have been very pleased with my George Chevrolet experiences. Thank you, Jim Smith
I've been dealing with George Chevrolet for years and will no doubt get my next vehicle here. They are easy to work with very friendly and professional.
I am BIG on customer service - even willing to pay extra for that feeling you get when you're treated special. I have owned all the "high end" brands... Mercedes, BMW, Infiniti, etc and have recently purchased a convertible Camaro; George Chevrolet out classes all of the others. When I brought my car in for service (routine oil change and a few warranty items), I was greeted in a friendly manner, offered beverages and snacks, and even given a tour of the entire dealership. I was introduced to all of the management team and really was made ...
I've never been to a BETTER dealership than George Chevrolet! Everyone at this dealership greets me in a friendly manner and follows up to ensure all of my needs have been met! I've never run across this anywhere else!
Great customer service George was real friendly and patient with me. Me and my wife went to the dealership to find a new car for our new family were starting. Gave me a good deal on the chevy cruze. I spoke with other dealers over the phone, but George was the only one that sounded friendly and nice, unlike the other ones. George and Mario helped me change get the car insured, they were both excellent.
Really good customer service we went in to take my girls impala ss for service and walked out with a brand new equinox really like this vehicle and I want to thank George Chevrolet for the great and outstanding service they provided us. Thank you once more.
This was by far the best buying experience I've ever had with a car dealer. Charlie, our salesman and the rest of the team at George Chevrolet did an outstanding job for my Lady and I. We love our new Sonic. Build quality was impressive and from fuel economy to performance it s a great balance of both. Junior in financing was terrific. He offered us a lot of helpful items we hadn't thought about to help protect our investment long term and he got us a great interest rate too! If you need to buy a car, ...
Purchaseing a motor vehicle is suppose to be fun. fun and satisfaction is exactly what it has been. mrs. Betty Murillo at George Chevrolet made this all happen. Iv'e purchased 19 cars and this is the 1st time i left the lat George Chevrolet ot not asking myself. "what the heck did i just do"? Betty knew exactly what to do and met me more than half way in making this purchase happen fair and not a painful one. She went way out via phone and internet and found me exactly the truck i wanted, what ...
I had my Truck totaled an was looking for a new work truck. I met with Charlie Uruchurtu and purchased my truck. The customer service was great. I now have two vehecles from George Chevrolet and will continue to give them my business. Sincerely, Michael Orta
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