George Chevrolet Customer Reviews

Takes forever just to someone to come and help you for service. I paid for a new 2026 and they said I didnt get the full oil change plan and would need to pay for the service over 200$

Great experience leading my first Chevy. Thank you Raz and Jesse!

Had to take my truck in for a recall fix. Made an appointment online 2 days before, and had no problems waiting to be checked in. They also offer a shuttle service if you live within 10miles of the dealership, and as soon as I was done dropping off my truck, there was a guy ready to drive me home. The work was also completed much faster than the quoted time, and it took maybe 10mins to pick up my truck once I got there.

My review is specifically for Jaheim Mills. My mom and I went down to this dealership today and received great customer service from this young man. We had ALOT of questions and were there for a good amount of time. The whole time he was patient and willing to answer all our questions. He took the time to explain each step of the process and introduce us to others that would help us with our purchase. Great experience.

Great place to shop for cars. Friendly very helpful staff. Have a great weekend and God bless!

Went in to see a Corvette Z06, was immediately greeted by Salvador Flores who was extremely polite and respectful.. I told him I was just looking he said not a problem, after a few minutes Angel sales manager came out and gave me a deal beyond what I was looking for! Offered great financing and made the deal happen, thank you both so much!!

It was good.

I believe the service prices were inflated and more than originally quoted.

The management here is a joke. Don't waste your time or money. Go anywhere but here.

Horrible service here. Do not come here.

I'd to shout out Luis Ceja for his Superior customer service and patience he had for me as it was difficult choosing a vehicle Luis was Very knowledgeable and helpful. Anyone want the same experience while choosing a vehicle looking him up!!

Friendly staff and they did not push to sell me anything.

The service was great I went for an oil change and the 15,000 multi inspection . Faith was great advisor

Ladies, just be aware that if you get your car serviced here, they will whisper sexual comments about you when they think you aren’t listening, they will uncomfortably check you out, flirt with you, and speak to you as if you are stupid and less than. When you call to check on your car, they will make you feel like you are bothering them — even though it is THEIR JOB to update you and keep you informed on your vehicle. A lot of these men have been working here for years and have the audacity to flirt with young ... Read More

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Google - Jun 19, 2026

Ladies, just be aware that if you get your car serviced here, they will whisper sexual comments about you when they think you aren’t listening, they will uncomfortably check you out, flirt with you, and speak to you as if you are stupid and less than. When you call to check on your car, they will make you feel like you are bothering them — even though it is THEIR JOB to update you and keep you informed on your vehicle. A lot of these men have been working here for years and have the audacity to flirt with young women who are simply going here to get their car serviced. We already don’t want to go here because we know how we will be treated, so the LEAST you guys can do is keep your disgusting comments and eyes to yourself and do the job you are being paid to do. And the ladies who work there — start protecting the women customers and stop allowing your male coworkers to treat us like garbage. Ladies, if you go here, be prepared to advocate for yourself or just bring a man with you who will advocate for you. This business should be ashamed of themselves.

I’ve always had a great experience bringing my car in for service, but this will definitely be the last time I take it to George Chevrolet. I took my vehicle in for a full service, and after a week or two the check engine light came on. It turned out the air filter had never been replaced even though I paid for that service. I called back within the warranty period to report the issue, and the representative told me that the person responsible for handling these matters would call me back. I never received a return call. When ... Read More

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Google - Jun 19, 2026

I’ve always had a great experience bringing my car in for service, but this will definitely be the last time I take it to George Chevrolet. I took my vehicle in for a full service, and after a week or two the check engine light came on. It turned out the air filter had never been replaced even though I paid for that service. I called back within the warranty period to report the issue, and the representative told me that the person responsible for handling these matters would call me back. I never received a return call. When I followed up again and explained the situation, I was told I would need to bring the vehicle in for a diagnostic inspection and pay an additional fee. This is unacceptable considering the issue appears to be related to a service that was paid for but not performed. I expected accountability and better customer service, but instead I was met with poor communication and an attempt to charge me more money to investigate a problem that should have been addressed under the original service. Very disappointed with the way this was handled.

I will never return to this dealership. Save time and go to another dealer. Requested a car wash the last 3 visits and my car was returned to me not washed.

Had a problem with a part that didnt match and they help locate one nearby

Very friendly and helpful always a pleasure. Only Chevy dealer I purchase from and recommend

Read at DealerRater

Jesse, my Service Advisor, did an amazing job. He kept me informed along the way through the process. My car was returned to me at the agreed promise time and it was washed too! I will recommend George Chevrolet to my family and friends.

The staff was friendly & helpful. No pressure environment. Went for a test drive in a New 2500 HD Silverado. Beautiful truck. It drove well. Had cameras for navigating through tight spaces. Good turn radius. Drove very smooth for a 4x4. Robert helped me out and was an impressive sales professional. They're lucky to have him. Michael was friendly and knowledgeable as well completing the great experience.

The best hands down, Simplicity at is finest! Thank you George chevy, I’ll definitely be buying more vehicles,

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Greatest dealership I’ve ever been to, customer service is outstanding, Jesse Mancilla was very detailed in his work and went above & beyond. I’ve recommended him to many and will continue to do so. They take care of you like family! Thank you!

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Great experience getting my first Corvette, these guys answered all my questions and offered various options. Definitely recommend George Chevrolet for your next Chevy!

Best Experience With Victor The Sales Man Very Good Communication Skills Super Friendly | Not Pushy Like Most Sales Man Honest & Tried His Best To Provide Us A Great Deal Highly Recommend Victors Service Traded In A 2022 Honda Pilot Drove Off In A 2026 Silverado Trailboss Your THE MAN VICTOR MY FAMILY AND I ARE HAPPY WITH THIS AMAZING TRUCK

(Translated by Google) Excellent service and customer service. Mr. Armando Ramirez. Excellent. (Original) Excelente servicio y atencion al clientele. Sr.Armando Ramirez. Excelente

Louis is the best! Took our car in and he had it ready a day ahead. After getting our cars serviced at George Chevrolet, I always feel safe and secure driving wherever and whenever.

We purchased our beautiful 2025 Chevy Silverado at George Chevrolet and the entire team were extremely helpful, courteous and friendly. Not pushy like other dealerships. Plus they gave us a great deal! Definitely recommend buying/leasing from this dealership!

It was a great experience. The salesperson Phil was very patient. He went and got every key for every car that we wanted to see without showing any sign of frustration. We even walked across the entire lot to look at all the cars that fit what we were looking for. There was no pushing for more down payment, they worked with us with we had. The entire vibe in the place was great.

My service advisor Andy was helpful and kind...highly recommend!

top notch service department. great team over there.

Very kind and professional.. Especially my friend, will

Came into George Chevrolet to get a oil change. It was fast a quicker than I had expected. Great job done. Marcus took very good care of me. Educated me about my next visit and what I would need in the near future.

Best experience ever. Luis Ceja and all the staff made this buying experience very enjoyable. No pressure no gimmicks which put my wife and myself at ease. Would definitely buy from George Chevrolet again!

Genuine gm parts

Andy the Service Advisor was great and attentive. Service was done in a reasonable time and the manager John keep me updated as what was happening. Answered all of my questions as I am new to owning a diesel truck. Their technician are welled trained. I will surely come back for my excellent service.

My experience was excellent. Everyone from the receptionist to Kevin in sales to Mario in finance was a pleasure to deal with. Kevin was very knowledgeable and helpful with ordering my Silverado. I felt I received a very fair price for a loaded pickup. I had many questions for Kevin and all were answered clearly. Mario researched and found the best financing for me. He also explained everything clearly. I really appreciate him offering me different options and add-ons but did not pressure me to buy.

(Translated by Google) Great service and very friendly, thank you. (Original) Buena atención y muy amables con la atención gracias.

As always, my experience at George Chevrolet when getting my vehicle serviced is outstanding. Starting with Service Consultant, Faith Fujita. Faith listens to make issues, explains what needs to be done and keeps me updated while at wait.

So, this is my first time taking my car for service here. I purchased my vehicle in another chevy location. My check engine light came on with under 30,000 miles. I came here since it was the closes to my home. I made an appointment with a gentleman named Armando for 7:20am... I got there at 7:05 since I was going into work at 8am. I didn't not see the gentleman till 7:30am with coffee in hand and still asked me to wait. Told him I was already waiting for a bit. I told him needed to get going. Asked if ... Read More

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Google - Mar 18, 2026

So, this is my first time taking my car for service here. I purchased my vehicle in another chevy location. My check engine light came on with under 30,000 miles. I came here since it was the closes to my home. I made an appointment with a gentleman named Armando for 7:20am... I got there at 7:05 since I was going into work at 8am. I didn't not see the gentleman till 7:30am with coffee in hand and still asked me to wait. Told him I was already waiting for a bit. I told him needed to get going. Asked if he was able to move on with the service. He did. Later that day since I have the chevy app i checked and I seen that my car was done the same day... no check engine light on any longer but also no call or update about my car from the service department... I was the one that had to call the next morning, they asked me for the name of the person that helped me, i said Armando. The lady in the phone came back and mention that he will call me in 15mins that was getting the final paperwork done. He did not bother to take my call. This call was made at 8:30am and i did not get a call back at all all that morning... i called back at 2:11pm and now the lady mentions it was ready... why did he not call me back.. not sure. Why did he call me when it was done.. not sure either. This is not the way to treat someone. It is very unprofessional to have someone waiting then come 10mins later with a coffee in hand and then asked them to wait more... I gave attitude yes but I was never disrespected. I felt disrespected since he did not care for my time. Finally then picking up my car the car I asked to see where it was. The person that gave me the keys said to just click on my car key to check. They didn't even know. So I did and seen it was still half way on the lift. With not even a courtesy car wash.

Perfect

(Translated by Google) Thank you to the very friendly parts sales staff. (Original) Le agradezco al personal de venta de partes muy amable gracias.

Jim Ryan, the Service Manager, and Faith his assistant always do an outstanding job servicing and maintaining my C8 Corvette. Their communications and follow up are excellent and is a pleasurable experience going to George Chevrolet to have my C8 Corvette serviced and maintained there. Ed Sullivan

I just want to thank Jerry for being open and honest. I was recently looking to trade my truck in for a Challenger. I was shopping around various dealers and out of the many I inquired with, Jerry was very upfront and honest when I had told him about my situation and being upside down on my loan, including a credit situation. Compared to others, he didn't give the bait and switch, not make any false promises and was real. When I am in a better situation, definitely will consider going back!

I took my 2019 silverado to get diagnost and when i picked it up it was in the evening came home parked it in driveway woke up to scraches on the front by by bumper they hit the wall or something i was so dissaapointed issue why i took it in didnt even get resolved worst service ever never going there again they didnt even tell me😡

I do not have any comments regarding a service review because I never brought my truck in for routine service. However, I can provide a review based on my truck replacement experience. My 2026 Silverado required a full engine and turbo replacement, which was confirmed by GM. Due to the severity of the issue, my understanding was that the truck should be replaced. Unfortunately, the replacement process has taken an excessive amount of time, with little urgency or clear communication. What is frustrating is the contrast in responsiveness. When I was in the process of buying a truck, I received calls ... Read More

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Google - Feb 2, 2026

I do not have any comments regarding a service review because I never brought my truck in for routine service. However, I can provide a review based on my truck replacement experience. My 2026 Silverado required a full engine and turbo replacement, which was confirmed by GM. Due to the severity of the issue, my understanding was that the truck should be replaced. Unfortunately, the replacement process has taken an excessive amount of time, with little urgency or clear communication. What is frustrating is the contrast in responsiveness. When I was in the process of buying a truck, I received calls almost every day. Now that I am dealing with a major manufacturer issue and waiting for a replacement, the follow-up and support have been very slow. This situation has been disappointing, especially considering the age of the vehicle and the seriousness of the repair. I expected better communication and a faster resolution Franco magdaleno.

People here are just tired and look at this as a job with no pride! They look to be in a dazed and lack of engagement! Thanks to their lack of care, I know take my chevy to Penske Chevrolet in Cerritos!!!

My experience with Mike ohare has been the worst!!!! Do not waste your time with him. He will lie to you and waste your time!!!! I wanted to place a special order on a 2500 for a fleet color and he kept giving my the run around saying that he is going to speak to his manager about placing my order, and he will call me back. This response has been the same for almost 3 weeks now. If you value your time and a opportunity to go through with real business go somewhere else!!!!!

My vehicle took longer than expected and my phone calls and messages weren’t returned nor updates or status of my truck. A little disappointed and frustrated. I just showed up and my vehicle was already done as no one told me anything.

Called the parts department because I am having a hard time finding the right part for my Silverado. I spoke with Jerry who claims that his manager "Hernan" instructed him NOT to give out part numbers so that we are obligated to get it through the stealership. I will be contacting GM about this. It's ridiculous that I paid $40K for a truck and they dont want to give me the part # to fix it myself. What has this world come to? Just do your job and let others do theirs. I contacted Martin Chevrolet and spoke ... Read More

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Google - Dec 17, 2025

Called the parts department because I am having a hard time finding the right part for my Silverado. I spoke with Jerry who claims that his manager "Hernan" instructed him NOT to give out part numbers so that we are obligated to get it through the stealership. I will be contacting GM about this. It's ridiculous that I paid $40K for a truck and they dont want to give me the part # to fix it myself. What has this world come to? Just do your job and let others do theirs. I contacted Martin Chevrolet and spoke with Frank in their parts department. They answered right away and didn't have you on hold for 30 minutes. Frank was able to give me the part # for my truck and I will be on my way to finding a reasonable priced store that doesn't add overhead fee's on my parts. George Chevrolet wanted to charge me $700 for an OEM (plastic) radiator I minus well go with a higher end (all aluminum) radiator made in USA like Mishimoto for the SAME price.

I find it funny how after one of the worst experiences with George Chevrolet on 11/10/25 this survey is now being sent out saying that my vehicle was serviced 11/26/25 which isn’t true at all. I took my vehicle to the dealer Friday 11/07/25 at 8:56am for the engine light coming on and was serviced by Louie. I received a voicemail from Louie at 3:30pm saying that my vehicle has not been looked at and that he needed to keep it overnight because they were a little busier than usual and that he would give me a call the following day on ... Read More

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Google - Nov 27, 2025

I find it funny how after one of the worst experiences with George Chevrolet on 11/10/25 this survey is now being sent out saying that my vehicle was serviced 11/26/25 which isn’t true at all. I took my vehicle to the dealer Friday 11/07/25 at 8:56am for the engine light coming on and was serviced by Louie. I received a voicemail from Louie at 3:30pm saying that my vehicle has not been looked at and that he needed to keep it overnight because they were a little busier than usual and that he would give me a call the following day on Saturday (11/08/25). Saturday comes and I did not receive no call or message from anyone and Sunday (11/09/25) the dealer was closed. It is now Monday (11/10/25) and I call at 9am asking to speak to Louie to inquire about my vehicle. The receptionist said that Louie was busy with another customer but would email him so that he could return my call. Almost 2 hours later I still didn’t receive a call so I called back and spoke to the same receptionist who said Louie was with another customer. I told her that my vehicle had been there since Friday and all I needed to know if it was ready for pick-up since I had to be to work in a couple hours. 30 minutes later I called again and was transferred to another service rep who placed me on hold while he went to check if my vehicle was ready for pick-up. I was then left on hold for 30 minutes and 20 seconds while calling from a different phone and then when the receptionist answered I told her that I wanted to speak to a manager. I told the manager that they’ve had me on hold on the other line for 30 minutes and I’m on my way up there right now. She apologized and told me that my vehicle looked like it was ready for pick-up. Louie then calls me while I’m getting dropped off in the parking lot saying that he was busy and I told him that I’m walking up right now and to get my vehicle. This was by far the worst experience I’ve ever had with George Chevrolet and it was the first time getting something fixed that was covered under my vehicles warranty. It’s hard to believe that my vehicle wasn’t prioritized since I didn’t have to pay out of pocket.

I take my gmc 2020 denali to this dealership and they keep my extended warranty the estimate of $3,000 labor and parts the coolant tank they said needs to be replaced and something about the power steering so this guy Armando from gmc call me saying that I have to pay $1,600 from my pocket because the extended warranty just wanna pay him $140 per hour for his labor and he say his labor is $250 and my warranty just pay for 5 hours and he request 9 hours so basically he take $1,600 from my pocket and my deductible from my warranty was only $200 the thing is ... Read More

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Google - Nov 1, 2025

I take my gmc 2020 denali to this dealership and they keep my extended warranty the estimate of $3,000 labor and parts the coolant tank they said needs to be replaced and something about the power steering so this guy Armando from gmc call me saying that I have to pay $1,600 from my pocket because the extended warranty just wanna pay him $140 per hour for his labor and he say his labor is $250 and my warranty just pay for 5 hours and he request 9 hours so basically he take $1,600 from my pocket and my deductible from my warranty was only $200 the thing is this dealership they work in the estimate so they figure out how to steal your money, and this guy Armando Ramirez is a very rude person, so be careful with these guys before they start working in your car, George Chevrolet from bellflower

I bought an 2024 Chevy 2500 utility truck and within the first 60 days my brakes failed, I brought the truck in they kept it way over 30 days stating it would be good to go once I got it back. Mind you the whole time I’m waiting for my one work truck they put me in a sedan and I had to make a big deal about it before they tried to remedy and even still they put me in a truck I couldn’t do any work in. Then I get my truck back and it broke down same problem again ... Read More

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DealerRater - Oct 26, 2025

I bought an 2024 Chevy 2500 utility truck and within the first 60 days my brakes failed, I brought the truck in they kept it way over 30 days stating it would be good to go once I got it back. Mind you the whole time I’m waiting for my one work truck they put me in a sedan and I had to make a big deal about it before they tried to remedy and even still they put me in a truck I couldn’t do any work in. Then I get my truck back and it broke down same problem again two days later they kept it over two weeks then did the same xx and put me in a car I couldn’t t use and gave me the run around on getting it before hand. Then the truck broke down a third time same issue and they did the same thing to me again the whole time no one from the dealership reached out to help remedy the situation and even had someone harassing me about my loaner truck not being turned in right away when they did finally fix my truck. So needless to say I would never recommend buying anything work related from these guys they cost me thousands in lost work and time and didn’t flinch to hand me a bill for a tire that got scraped. They’re a terrible dealership and have no customer service especially for the people in the trades who are buying the expensive vehicles.

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It was good an all but wen it came to the price $300 for an oil change that’s a lot

It was ok on the service however , I asked that my vehicle get washed because I was told in the advisement that I would get a wash and all they did was spray my car down. They didn't even wipe it off. That was disappointing. Hyundai washes thoroughly their vehicles and they even look waxed and George Chevrolet couldn't even wipe my car down. 🤨🙄

The service advisor (LUKAS) it’s been lying to me about one single part. It’s been over a week, to get the part. He keeps lagging in it. I can’t believe it. I will never buy a car or bring my car to service here anymore at George Chevrolet. Shame. Thanks for lying to me LUKAS.

So I sent my truck on a tow truck because it wasn't turning on due to an ignition passlock problem. I'm thinking they make a key to the truck since I didn't have original key, but no! They first said it was ignition key coil! That wasn't it , second, body control module! So I got a cloned bcm and no luck! Took the original bcm to ECU guys and told me this was not the problem! Over a thousand dollars later ended up towing my truck out because of their inexperience! Tab just kept going up ... Read More

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Google - Aug 19, 2025

So I sent my truck on a tow truck because it wasn't turning on due to an ignition passlock problem. I'm thinking they make a key to the truck since I didn't have original key, but no! They first said it was ignition key coil! That wasn't it , second, body control module! So I got a cloned bcm and no luck! Took the original bcm to ECU guys and told me this was not the problem! Over a thousand dollars later ended up towing my truck out because of their inexperience! Tab just kept going up and up and were not capable of giving me a good PAID diagnosis! It started to sound to me like a SCAM by making me their cash register! Won't trust this and any dealer anymore, I'm like I thought they were educated professionals, but NO!!!!

I went here and bought a part for my Chevy Cruz and brought back because it turns out I didn’t need it and I can’t even return it because he said it was Brocken like what? So clearly he gave me a broken part and he was very rude you want to make the customer feel welcome but this case he was really rude don’t buy your part from Ernie Ramirez.

Psi all over the place after I left the do half job but charge you full price

I bought a car here years ago that I don’t even own anymore and these guys will not stop calling me. I’ve asked to be removed from their marketing lists multiple time and they still call frequently. Not cool.

Showed up got off my truck to ask for customer service seen a group of guys standing their but didn’t approach me to ask me what I need it walk in their to ask for service and they complete ignore me turn around and walk away sad because I have bought two cars their done all my services their with them. This is not the first time bad customer service happens to me but this was the last time.

I would recommend going to a different dealership. They try to force add ons to your purchase and the sales manager was rude and told me to go buy elsewhere if I didn’t want the add ons.

Never TF AGAIN THEY SOLD US A LEMON ON MOTHERS DAY AND WOULD NOT TAKE IT BACK STATING THEY DON’T ACCEPT LEMONS BACK I SAID WHY THE HECK DO YOU SALE THEM POOR POOR JOB THESE GUYS HAVE HERE THEY RUSHED THROUGH GETTING US THE VEHICLE BECAUSE KNEW WHAT THEY WERE DOING THREE DAYS AFTER HAVING THE CAR TRANSMISSION STARTED SLIPPING FOLLOWING THAT WE STARTED SEEING CHECK HYBRID SYSTEM NOW CHECK ENGINE LIGHT IS ON!!! IVE HAD THE CAR LESS THAN 2 MONTHS AND TERRIBLE TERRIBLE DECISION MADE BY GIVING THESE GUYS A CHANCE I WISH I COULD REWIND TIME ... Read More

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Google - May 12, 2025

Never TF AGAIN THEY SOLD US A LEMON ON MOTHERS DAY AND WOULD NOT TAKE IT BACK STATING THEY DON’T ACCEPT LEMONS BACK I SAID WHY THE HECK DO YOU SALE THEM POOR POOR JOB THESE GUYS HAVE HERE THEY RUSHED THROUGH GETTING US THE VEHICLE BECAUSE KNEW WHAT THEY WERE DOING THREE DAYS AFTER HAVING THE CAR TRANSMISSION STARTED SLIPPING FOLLOWING THAT WE STARTED SEEING CHECK HYBRID SYSTEM NOW CHECK ENGINE LIGHT IS ON!!! IVE HAD THE CAR LESS THAN 2 MONTHS AND TERRIBLE TERRIBLE DECISION MADE BY GIVING THESE GUYS A CHANCE I WISH I COULD REWIND TIME AND THEN THEIR FINANCE COMPANY HAS NOTHING BETTER TO DO BESIDES CALL MY PHONE PHONE 3 TIMES A DAY AND I HAVE TO EXPLAIN THREE TIMES EVERYDAY WHY IM NOT PAYING FOR A BROKE DOWN CAR AND THEY STILL TRY DEMANDING THE PAYMENT NEVER NEVER NEVER NEVER EVER AGAIN WILL I EVEN COME CLOSE TO THIS PLACE

Service dept is a joke. I have had my car for 5 years and have only been able to bring my car in once maybe twice. Extended warranty is worthless! I have called and called to get service on my vehicle and it’s always the same excuse We can take your car in next week…. Or we can take you car in tomorrow but at 11am and they never have opening before work shifts or after shift. And good luck getting an appt on a weekend. The one time I actually got in I did not have an appt and ... Read More

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Google - Apr 7, 2025

Service dept is a joke. I have had my car for 5 years and have only been able to bring my car in once maybe twice. Extended warranty is worthless! I have called and called to get service on my vehicle and it’s always the same excuse We can take your car in next week…. Or we can take you car in tomorrow but at 11am and they never have opening before work shifts or after shift. And good luck getting an appt on a weekend. The one time I actually got in I did not have an appt and was in and out in an hour… so what the point of an appt. I live 5 minutes away and every time I pass- they aren’t busy…. But are “always short staffed”….

We changed our service department from Harbor Chevrolet to George Chevrolet cause it was closer. However, this experience wasn't great. I was told two hours that would be 11am. I came back to the dealership at 11:30. Saw my car sitting in the waiting area. No one called me to inform me it was ready. I walk into the dealership, call the service department asked for the gentleman I was dealing with(mind you, I had just walked past him at his desk) they transfer me to his phone and it rings then goes to voice mail. I then go ... Read More

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Google - Apr 3, 2025

We changed our service department from Harbor Chevrolet to George Chevrolet cause it was closer. However, this experience wasn't great. I was told two hours that would be 11am. I came back to the dealership at 11:30. Saw my car sitting in the waiting area. No one called me to inform me it was ready. I walk into the dealership, call the service department asked for the gentleman I was dealing with(mind you, I had just walked past him at his desk) they transfer me to his phone and it rings then goes to voice mail. I then go up to him and ask if it’s ready and he says yes but we didn't do the transmission service you requested. We only did the oil change. So my car was done way before the time that I was told. He also tells me that they couldn't do the transmission cause it's really bad, the fluid was too dark and for me to just keep driving it and when it goes out, replace it.

I called ahead to book an appointment with the service department and was told they had no appointments available but that if I arrived before 10:30 AM, they could service my vehicle. I showed up before 10:30, only to be told something completely different—that they weren’t going to be able to service me after all. On top of that, they let me sit there for a while before finally informing me, wasting even more of my time. The lack of clear communication and professionalism was frustrating enough, but the attitude of the staff made it worse. Instead of apologizing for ... Read More

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Google - Mar 29, 2025

I called ahead to book an appointment with the service department and was told they had no appointments available but that if I arrived before 10:30 AM, they could service my vehicle. I showed up before 10:30, only to be told something completely different—that they weren’t going to be able to service me after all. On top of that, they let me sit there for a while before finally informing me, wasting even more of my time. The lack of clear communication and professionalism was frustrating enough, but the attitude of the staff made it worse. Instead of apologizing for the mix-up, the person I dealt with was dismissive and not helpful at all. If they had just told me the correct information over the phone, I wouldn’t have made the trip and wasted my morning. Definitely won’t be coming back here for service.

TRASH.

I am writing to express my disappointment and frustration with the purchase of my used 2005 Ford F350 diesel on January 19th ,2025 from this dealership. Despite the assurances from Sales Manager Rudy and Salesman Jerry that you stand behind your vehicles and treat customers like family, my experience has been subpar. When I initially visited the dealership, the vehicle had electrical/battery issues and wouldn't start. However, I was reassured that it was a minor problem. After purchasing the truck, I encountered issues with the front brakes, which produced smoke. Your service center took the vehicle in, kept it for ... Read More

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Google - Mar 25, 2025

I am writing to express my disappointment and frustration with the purchase of my used 2005 Ford F350 diesel on January 19th ,2025 from this dealership. Despite the assurances from Sales Manager Rudy and Salesman Jerry that you stand behind your vehicles and treat customers like family, my experience has been subpar. When I initially visited the dealership, the vehicle had electrical/battery issues and wouldn't start. However, I was reassured that it was a minor problem. After purchasing the truck, I encountered issues with the front brakes, which produced smoke. Your service center took the vehicle in, kept it for a week, and then claimed to have found no issues. I took the truck to a private shop and he found the caliper is struck and need to be replaced as it became red color. They found nothing in a week . Unfortunately, the problems persisted. Recently, while driving uphill, the truck lost power and wouldn't exceed 50 mph. When I contacted Rudy, he directed me to speak with the service manager, who has been unavailable every time I've tried to reach them. As a customer who purchased a used vehicle due to budget constraints, I relied on your dealership's promises of support and reliability and you guys sold me a lemon !

Bad experience at this dealership

I will never go to this Chevy dealership again. They turned me away twice and told me to come back a different day. They said programming my keys would take from 2 to 3 hours but it took 5 and a half hours. I was offered a ride home and excepted. When I was called that my car was ready I was told they only drop off not pick up. Now I have to find a way back to the dealership. Very unprofessional and I would not recommend this dealership to anyone.

I went in to look for a specific SUV. The model I was looking for was not in stock, and the manager kept trying to upsell me on higher trim. The salesman also refused to give me the vehicle's total price and said I needed to complete a credit application at the dealer to get the final price. There were numerous miscommunications between the manager and the salesman about just trying to get the final price. I had to walk out after being given 3 false prices on the same SUV.

Wouldn't recommend the service department took my car in for some issues back in nov 24 day before Thanksgiving louie (service manager) gave me a call saying car was ready when I arrived they gave me details about the work that was done and was insured that the problem was solved after about a month the problem popped back up I spent 2700 on that repair only to start right back where I was. Tread lightly when dealing with this service department at this location

Went in to check a few lights marking check engine was told they couldn’t check that until I paid 1100$ for a new battery and just checking that I needed a new battery! That’s ridiculous being that a new battery and installation and testing goes for 200 at auto zone… not to mention them refusing to check the check engine light until I get the new battery. They are thieves here

Had to pick up my truck in a tow truck instead of driving home after a week they didn't even check the oil or nothing scamming everyone be careful...

I had a terrible experience with George Chevrolet when I brought my truck in for a check engine light. The first time, I wasn’t sure what was wrong, and after speaking with Andy, I was told my bumper-to-bumper warranty wouldn’t cover the issue. I ended up paying $350 for the service (1 spark plug) . After getting my truck back, I drove it just 30 miles, and the same issue came up again. I called them, and they said to bring it back in, promising to waive any fees since they didn’t fix it properly the first time. I took it ... Read More

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Google - Sep 28, 2024

I had a terrible experience with George Chevrolet when I brought my truck in for a check engine light. The first time, I wasn’t sure what was wrong, and after speaking with Andy, I was told my bumper-to-bumper warranty wouldn’t cover the issue. I ended up paying $350 for the service (1 spark plug) . After getting my truck back, I drove it just 30 miles, and the same issue came up again. I called them, and they said to bring it back in, promising to waive any fees since they didn’t fix it properly the first time. I took it back, and it took them an entire month to tell me that it was the other seven spark plugs that needed replacing, which would cost an additional $450! Throughout that month, I repeatedly asked Andy for updates on the service, and every time he would say, "Let me talk to my manager," but he never got back to me. This went on for the whole month I had my truck there. When I finally pressed for answers, his excuse was that both he and the engine tech were on vacation, and my truck "fell through the cracks." Completely unprofessional. I don’t recommend this place at all—slow service, poor communication, and no accountability. You’re better off going to Harbor Chevrolet down the street. Definitely not going back